FAQ

Why is the deposit returned after 28 days and not immediately?

In the UAE, fines and notifications for payment of toll roads are received within a period of up to 28 days. If nothing happens with the car rental during this period and our company does not receive any notifications about fines and toll roads, the deposit is returned in full.

I don't have an international driving license, what should I do?

No problem, contact our manager and he will help you arrange an international driving license right in Dubai.

I heard about toll roads in Dubai, how can I pay for them?

In Dubai, there is a fee for certain roads. Every time you pass Salyk, 4 dirhams are deducted from the company's special account. We carefully keep track of all these passes and deduct them from your deposit upon return.

I know about the high fines in Dubai, how can I avoid them?

First and foremost, drive safely! Do not exceed the speed limit and follow the traffic rules. When renting a car, our manager will provide you with a digital car card that will list the main violations and fines for them, familiarize yourself with them and drive without worries!

How to pay for paid parking?

In short, there are many ways to pay for parking. When renting a car, our manager will provide you with a digital car card that will list all the available payment methods at the moment.

Important: If you do not pay for parking, a fine of 100 AED will be issued. It is better to pay for parking on time!

What is the minimum age and driving experience required to rent a car?

The minimum age is 21 years and driving experience is at least 1 year. These are the laws of the UAE.

Can I initially rent a car for a month and then extend the rental if I like it?

We are all for it!